Our aim is to deliver your item(s) as quickly and efficiently as we can.
Cost of U.K postage and packaging is Free
Please allow 1-5 working days for delivery within the UK.
UK Next Day Delivery
The cut of point for next day delivery is 2pm. This means that for example: if you order after 2pm on Monday and select Next Day delivery your order will be delivered on Wednesday.
UK Next Day Delivery is FREE on orders over £100
International Delivery is free from £100 and over
Tracked Standard 5-10 Days - From £5
DHL Express 1-3 Days - From £15
If the delivery attempt is unsuccessful, a card will be left at the delivery address to arrange collection from the delivery service provider. These instructions will have a time limit.
Improper Delivery instruction
If the delivery address given when purchased is wrong then you will be responsible for the cost of re-delivery ( If available)
If re-delivery is unavailable we are not responsible to refund or send a replacement item.
In order to return a product:
1, The product must be returned within 14 calendar days from the date of delivery.
2, The returned product is unused, in its original packaging, with any labels still attached,
3, You must comply with all the returns procedures.(Below)
PLEASE NOTE: No refunds/exchanges on sale/special offer items.
We reserve the rights to refuse your refund or exchange if the items are not sent back to us in their original condition.
Exchanges are subject to stock availability.
Please allow 14 working days for exchanges to be delivered from date of arrival.
Firstly, you must email firstname.lastname@example.org
You will be responsible for paying the postage for the return.
The products must not have been Used, Worn, Washed, damaged or modified
Failure to comply with the returns procedure will result in:
1. No refund or exchange
2. Additional cost charged to re-deliver your product(s)
3. If we do not receive any payment for re-delivery within 7 days of return you product(s) will be disposed of.